Delete account
Request deletion of your Visitor Portal account.
Account deletion requested.
Visitor Services will process it shortly. Changed your mind? Cancel the request.
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Deletion requested
Visitor Services will process your request shortly. You can cancel it any time before then.
Delete your account
This can't be undone once it's processed by Visitor Services.
- Your profile, saved events, addresses, notifications and support messages will be removed.
- Ticket bookings and shop orders are kept as legally required records, but unlinked from your account — you can still look up a booking by its reference and email.
- Any active tickets remain valid.
Need help instead?
If something's wrong with your account, Visitor Services may be able to help without deleting it. Contact support or get in touch.